Porting the Amateur Reasoner

I ported my Amateur Reasoner program, which I mentioned in my previous blog, to Delphi. Apart from a few specific points, this was a fairly simple process, and now that all the display code has been stripped from the program, it's much easier to understand the program source.

Before going any further, I should describe the program and what it does. First, I'll quote a very simple database which is dated 10 Feb 1989:

goal (rate)

if day = saturday then rate = cheap.
if hour = before_8:30 then rate = cheap.
if hour = after_21:00 then rate = cheap.
if day = sun_to_thurs & hour = 8:30_thru_13:00 then rate = expensive.
if day = sun_to_thurs & hour = 13:00_thru_21:00 then rate = middle.
if day = friday & hour = 8:30_thru_13:00 then rate = expensive.
if day = friday & hour = 13:00_thru_21:00 then rate = cheap.

prompt (day) = On which day was the call made?
prompt (hour) = At which hour was the call made?

The goal of the program is to 'calculate' or infer what the rate should be made for a telephone call according to its rules. In order to solve the goal, the program looks at the various rules which define the rate (this program is exceedingly simple, because it has a 'depth' of 1 - all rules directly refer to 'rate'). In order to infer what the rate is, the program has to determine on which day and at which hour the call was made - these are the prompts.

The first design change was to use variable length strings as opposed to fixed length strings. The only reason that I can think of why the original program used fixed length strings if it compiled with Turbo Pascal 5 is that the program must have originated on the PDP, whose Pascal had fixed length strings. Using variable length strings had slightly more consequences than I had considered: the program's parser, in common with all other programming language parsers, has to tokenise the input file, ie split the text into words and punctuation. The tokenisation process changed slightly after I redefined what a token was; this may or may not have been the cause of a bug which I found in the tokeniser procedure, which affected the parsing of a punctuation symbol at the end of a valid token.

In order to save memory, all the tokens were stored in a hash table and the data structures used the hash numbers instead of the actual tokens. The program had used a simple hash function which depended on the first three characters of the token, which is possible if the token has a fixed length but would return variable results if the token had less than three characters. As one keyword is 'if', it was clear that the hash function had to be replaced. Fortunately I discovered that Delphi has a THashedStringList class which solved all of my hashing problems in one go, so I immediately adopted this class.

I tested the parser initially on a 'database' called 'Actuary', which consisted of several rules and questions which would determine a person's life expectancy. The parser always choked on this file and I discovered eventually that it was using a keyword undefined in the parser. I then checked this database on the original program which also got stuck, so I realised that this extra keyword was in fact superfluous. When I removed all the offending statements, I ran the database through the program which worked fine. After thinking about it (and checking the dates on the files), I realised that this database had been intended for an earlier version of the Reasoner, and that later versions were able to establish for themselves the values needed (using the above example, the program is able to establish that valid values for 'day' are saturday, sun_to_thurs and friday).

The only other part of the program which gave me a few problems was where the program had to get input from the user - to establish what the values of 'day' and 'hour' should be. This is the part of the original program which was chock full of display code trying to emulate a GUI in a text only environment. Of course, all this code was irrelevant, but I had to be careful that I didn't 'throw the baby out with the bathwater'. As it happens, I did throw out a little too much code.... The part which determined which tokens to display on the screen (saturday, sun_to_thurs and friday) was straightforward, but what I missed the first time round was the value which would be returned after one of the tokens was chosen. I had passed the values to a radiobox and originally returned the index of the chosen token, which in this case would be 0, 1 or 2. No! The value to be returned should be the hash value of the chosen token. Whilst it occurs to me now that I could have recalculated the hash value, I already knew the hash value of each token as I accessed it when populating the radio group. Here is the Delphi screen

I remembered the little code trick which I presented in a column a few days ago about storing an integer along with a string value in a combobox. Here I used it with a radiogroup -

 ques:= curobj^.legal;   // this is a pointer to the list of values
 while ques <> nil do
  begin
   rg.Items.AddObject (hashstrings[ques^.n], TObject (ques^.n));
   ques:= ques^.next
  end;

 if showmodal = mrOK
  then with rg do
   result:= longint (items.Objects[itemindex]);

One neat thing which I added to the dialog box was the ability to see the program's reasoning. This existed in the original program too, so I wasn't inventing anything, but when I initially planned how to display this dialog, I thought that pressing on the 'do you want to see my reasoning' button would have brought up another dialog. In the end, I decided to extend the current dialog box downwards in order to reveal another memobox. Below is the screenshot of the same dialog box after the user has clicked on the 'do you want to see' button.

Now that I have the program and got it running with Delphi, what am I going to do with it? Probably nothing. The Amateur Reasoner was like Prolog without the variables, mainly because I couldn't figure out then how to implement the variables and attach values during a recursive process. I also note that in the 'flagship program of the Occupational Therapist', I did something similar, using rules stored in an sql database.

It's the 80s all over again

In the 1980s I was very interested in programming languages and artificial intelligence. I had begun programming on a PDP/11 which was situated about 20 km from where I lived at the time; we had a telephone line connecting the computer to a keyboard/printer, and when I wasn't accounting, I was programming. In 1986, if I remember correctly, I was one of the first people I knew to have a PC at home - some kind of IBM clone. This was to be the first of many computers that I would own. I programmed in Turbo Pascal although I as I say, I was interested in other languages and had several programming language diskettes.

It was the August 1985 edition of Byte magazine that captured my attention; this had a picture of a robot arm emerging from an egg on the cover. I began a subscription to the magazine and shortly learned about a fascinating language called Prolog. I bought a book about the language and had to suffice with this as I had no implementation. At the same time, Byte was running a series of articles by someone called Jonathan Amsterdam (again, if I remember correctly) who was writing about implementing a Modula-2 like language.

At the time I didn't know enough to know better and so I thought that I would be able to use some of Amsterdam's code and write an interpreter for Prolog, as the book I had made it seem simple. Little did I know. I never did succeed in writing a real pico-Prolog at the time, although in the early 2000s I found the source code to a pico-Prolog and finally implemented it in Delphi.

I did try my hand, though, at writing other kinds of inference engines and completed something called 'The Amateur Reasoner', which was distributed via a shareware library with whom I had contacts at the time. Someone in America sent me his knowledge base for determining which catalyst to use in which petroleum refining process, and I incorporated it along with the several other knowledge bases that I had cobbled together.

This program might well have been inspired by a book which I owned called 'Writing Expert Systems in Pascal" - or maybe it was in Basic. Another source of inspiration would have been an article in Byte called "Inside an expert system: from index cards to PASCAL program", about which I had completely forgotten until today.

In the last few months, the itch of trying to implement Lisp in Pascal has re-awakened in me; unfortunately I have the time, but I don't know what I intend to do with this even if I do succeed. As a way of relieving the itch, I often scan the Internet looking for suitable programs. Today I persevered more than I normally do and eventually stumbled upon a treasure trove. I immediately went to the AI languages section and found several interesting programs, including the source to a "very tiny Prolog" implementation in Pascal, written by Bill and Bev Thompson. They were the authors of the "Inside an expert system" article to which I referred in the previous paragraph.

The source code states that there was a pair of articles in "AI Expert" magazine which presumably explained how the program worked, but so far I have been unable to locate those magazines which were published 25 years ago. Whilst looking through the treasure trove site, in an attempt to see whether maybe the articles were there in another guise, I came across a program which seemed terribly familiar - yes, it was my Amateur Reasoner program!

I had to download this, primarily to see whether there was anything cringe-worthy there. Apart from a regrettable tendency to mix display code (including inline assembly and a few BIOS tricks) along with the inference engine code, it's actually not bad at all. The code is full of linked lists, which is what we had in the mid-80s, in the absence of anything of a higher order. I don't know whether I would re-implement this today with a series of types based on TObject and put them in lists or rather keep the low level code.

It's fascinating reading the code. I see how I kept the syntax as simple as possible so that I wouldn't need to include a recursive descent parser. I probably knew about such things then but did not necessarily understand them, which is one reason why my Prolog interpreter never got very far.

I accidentally double clicked on the executable file and I'm pleased to note that the program works fine in a DOS box under Windows. Maybe I should re-implement it in Delphi - only 21 years after it was originally written.

Alarm clock mp3 player

About 15 years ago I bought an alarm clock/radio/cd player combination. The idea was that the alarm would wake one with the soothing sound of a cd, and the combo worked very well for several years. Once I even had the machine repaired, replacing the cd drive. But after a few years, the cd drive stopped working again, and the radio never worked very well, so since then it's been on my bedside table, serving as a clock. My wife's mobile phone wakes us every morning.

Looking at the limited room on the surface of the table the other day, I realised that it was time to get rid of this combo: the space it was occupying was far out of proportion to its utility. Then it came to me in a flash: I need an alarm clock which doubles as an mp3 player. Instead of an alarm going off, the clock starts playing music. I looked and I looked, but couldn't find anything aside from two clocks which I found on Amazon: they appeared to fill my needs perfectly, but received terrible reviews - basically, they don't work.

How difficult can it be to build such a machine? Surely there must be a demand for such a gadget. So this is the first serious idea which I've ever had for a start-up company: making alarm clock mp3 players. The time was ripe for doing so ten years ago, so the technology required is hardly cutting edge.

In the mean time, I've settled on a traveler's alarm clock, which might not have mp3 capability but doesn't take up much room.

The in-basket 3 (whole lotta programming)

Another Friday has come and gone, meaning that I'd had another session with the OP regarding the Inbasket exam. I wrote to her during the week saying that the exam was about 80% finished and was in a testable state. Even so, our meeting resulted in requests for several changes: some of these were minor and some were a bit more than minor, but I've finished them all.

We decided that instant messages (IMs) have to be handled "immediately". This means in programming terms that the IMs have to be displayed in a modal dialog box; all the other forms appearing on the screen are non-modal. This wasn't a problem and the program ran fine after the change. I wanted to see what would happen when the clock runs out and there is a modal dialog box still displayed on the screen; the program terminated but a peculiar error message appeared about a query. It took me a while to figure out where this was coming from.

Every second there is a "timer interrupt"; this increments the seconds count and decrements the 'seconds left till the end of the exam' count. Should the seconds count be evenly divisible by 60, then a minute has passed; at this stage, the program checks to see whether there are any emails to be displayed and whether there are any IMs to be displayed. It so happens that my test exam has two IMs; when checking to see what would happen if the user does not handle the IM, I let my program run idly. The first IM popped up on time, the second didn't and when the program finished (the test exam runs only for five minutes - it saves time), there was the error message. Eventually the penny dropped: when the timer interrupt occurred and a minute had passed, then the program tried to display a modal dialog. But if there were a modal dialog already being displayed, there would be a problem as there can't be two simultaneously active modal dialogs in the same program. It became clear that all I needed was a boolean variable to guard the modal part of the timer loop; when the modal dialog begins to execute, the variable is set to true and when the dialog finishes, the variable is set to false. The program checks this guard variable before executing the modal dialog, and of course if the variable is true then the modal dialog is skipped. Now that I think of it, if a modal dialog is skipped, then it will never appear because its time will have passed. Hmmmm.

Once this problem was fixed, I told the OP that she could now test the program. Of course,  she runs 'her' exam and discovers a bug - an IM isn't appearing. I run 'my' exam and the IMs do appear. I check the query which pulls the IM out of the database in order to be displayed on the screen - perfectly fine. In the real exam, the IM appears after five minutes, which I spent idly fiddling about, only to discover that it wasn't appearing. I decided to save my time and so changed the IM's entrance time to one minute; lo and behold, the IM appears. At this stage, the problem became clear: as it happens, in the 'real' exam there is an IM and an ordinary message which are programmed to appear after five minutes. The code necessary to retrieve the ordinary message and display it was taking more than a second, so the IM code (which I thought I had fixed as described in the previous paragraph) wasn't executing. All that was needed was to turn off the timer before displaying the email and turning it on again immediately afterwards.

Both these problems remind me of programming TSRs in the long-forgotten DOS age. A better solution that my ad hoc fixes would be to use two different timers; one measures seconds and will be responsible for updating the 'time left' display whereas the other measures minutes and will be responsible for displaying messages. This will obviate the need for turning the timer off and on. I still have to figure out what to do if a user takes a long time to handle an IM and in the mean time a new IM is supposed to appear. Presumably I will have to store each undisplayed IM's id number in a queue and handle that queue.

I'm sure that this is much more complicated than the OP imagined and maybe it won't be necessary as the user will be interested in handling the IMs instead of ignoring them, because otherwise she won't be able to complete the exam.

I have to note the fact that writing this exam has certainly varied my programming diet and made me face challenges which either I have never faced before or haven't faced for a long time. This is what makes programming so much fun. I mean, when was the last time that  I had to use a queue in a program?

I want to pass on one little tip. In my programs, I often load a listbox with values taken from a database table (let's say the name field) whilst simultaneously storing the value's id field. This can be done as follows:

 with qQuery do

  begin

   open;

   while not eof do

    begin

     n:= lb.items.add (fieldbyname ('name').asstring);

     sendmessage (lb.handle, lb_setitemdata, n, fieldbyname ('id').asinteger);

     next

    end;

   close;

  end;

The id number is then retrieved thus:

 id:= sendmessage (lb.handle, lb_getitemdata, lb.itemindex, 0);

The key to this code is using the pair of Windows message, lb_setitemdata and lb_getitemdata. Despite the similarities between a listbox and a combobox, it transpires that there are no equivalent messages (like cb_setitemdata). So what's a jobbing programmer to do? Until recently I was forced to issue a database query in order to retrieve an id for a given name, but now I've found a much better solution:

comboxbox.items.clear;

 with qQuery do

  begin

   open;

   while not eof do

    begin

     combobox.items.AddObject (fieldbyname ('name').asstring,

                                                       tobject (fieldbyname ('id').asinteger);

     next

   end;

  close

end;

Accessing the id now becomes

with combobox do id:= longint (Items.Objects[Items.IndexOf(text)]);

I think that it should be possible to replace the 'indexof (text)' with 'itemindex'. The 'AddObject' method allows one to attach an object to each element in the 'items' array; a long integer takes up the same amount of storage as an object, so it can be stored by casting the integer as an object, and retrieved by casting the object as a longint.

Poland and the Holocaust

My son is in Poland at the moment, doing what might be called 'The Holocaust Tour'. For ten-fifteen years, the Holocaust has been a standard part of the Israeli school curriculum in history, and groups generally tour Poland whilst in the eleventh grade. During the year, they learn about the Holocaust (they also learnt about the Nazi party, the putsch, Crystalnacht, the Molotov/Ribbentrop agreement, the Wannsee conference at al.) and had extra-curricular meetings about Poland in particular. As part of their preparation, they visited the Yad VaShem Holocaust Memorial Museum in Jerusalem which is a harrowing experience. I have been there three times (about once every thirteen years), and every time gets harder.

We managed to speak to him on the phone last night and he seemed cheerful enough. Today is probably the highlight - or lowlight - of the trip: they visit Auschwitz. We offered to phone tonight, but he declined, saying that he would be watching the final of the World Cup. This demonstrates the emotional elasticity of youth - from Auschwitz to football in a few hours.

I was surprised to come across a description, slightly fictionalised, of a visit to Auschwitz in the book "Deaf Sentence: A Novel" by David Lodge. I once found an excellent interview with Lodge about the book, in which he confesses that the final two events (the visit to Poland and the father's death) occurred in real life but in the opposite order. Unfortunately, I lost the reference to that interview. It is interesting to read his comments, considering that Lodge was born Catholic and so not raised in the same cultural stew that I and my son were.

In 1976, my youth movement held what was called an 'ideological seminar' in Ilford, London. This time we concentrated on the Holocaust and even met with a few Holocaust survivors living in the vicinity. At the time, we tended to have the impression that very few people survived, but this seems not to have been the case.

The in-basket 2/A

Whilst reading my previous post, it became clear to me how the duplicate email had been created. There was a letter in the inbox; I double clicked on it in order to open the letter and see its contents. At a later stage, I double clicked on the letter in the inbox again, thus opening the letter a second time. This means that I shall have to add some code to check when double clicking on a letter whether it is currently open; if the letter is open, then the focus should move to this form. As the forms are anonymous (see the excrutiating detail in the previous post), this is going to be more than difficult.

I am reminded of Robert Silverberg's humourous tale of time travel, 'Up the line', when a slightly careless Time Courier manages to duplicate himself.....

The in-basket 2

Last week, after developing what I thought was a very neat solution, I presented my work-in-progress, aka the In-Basket exam, to the occupational psychologist (OP). Whilst she was impressed, it transpires that the direction that I had taken was not the one that she wanted. She insisted on having an interface more reminiscent of an email program, with an inbox and an outbox, where letters move from one to the other. It also became clear that I would need a table of 'dramatis personae', data about the 'people' who sent letters to the examinee to be dealt with.

On Saturday I worked for several hours on the program, getting it to a fairly reasonable state. On Sunday, I worked on the 'reply' section, which was fairly difficult. Unfortunately, demands of the day job and the July heat imposed themselves on me and so I couldn't continue with the work until yesterday evening, when I completed the 'reply' code (it's not exactly how it should be, but it's good enough for now).

This morning I presented the new, improved program once again to the OP and this time got the seal of approval. Even so, there were a myriad of small changes needed, along with a major change: instead of using listviews with which I displayed the messages, I decided to be traditional and used dbgrids. This simplifies certain aspects of the code and makes it more dependable.

I've just finished about four hours of work on the program, in which I seem to have rewritten about 50% of the code. In order to 'celebrate', I entered into the database an exam in which the examinee receives about 15 emails and has to decide in which order to execute the various tasks. The exam program as written isn't totally conducive to this exam; there's no simple way to show the execution order and the emails don't have much content. Our exam is different from others which I have seen in that the examinee has to provide reasons for the actions which he took. I utilised this in order to provide the timetable for my actions.

This specific exam didn't utilise any of the 'reply' code (ie reactions to 'emails' which have already been sent) so I couldn't exercise this part of the code. Otherwise the exam program behaved very well, except for the strange fact that one email appeared twice. I'm not sure how this came about and I'm not sure how I'll debug this.

Whilst developing the program and utilising the 'instant message' feature, I noticed that an instant message was appearing twice. It took me a long time to figure out where this was coming from - as I'm writing what is effectively a real-time program with MDI forms, it's not always clear who is doing what. Eventually I unravelled the mystery: the main program has a timer which fires every minute sending a message to the inbox form, telling it to load any new messages. In MDI programs, the child forms are generally anonymous, so one has to write code like this

for i:= 0 to mdichildcount - 1 do

 mdichild[i].close

When one wants a specific form to execute something - for example, the inbox and outbox forms are unique and can receive messages, whereas the email forms are non-unique and don't have messages - one has to use a typecast. First one checks whether the child form is of the required type and then a typecast is used. I have seen similar code which does not use a typecast, instead using the 'as' keyword; at this stage, the type of the child is known and so it is perfectly safe to use a typecast, which requires less code and is faster than the 'as' approach.

My code:

for i:= 0 to mdichildcount - 1 do

 if mdichild[i] is TSomething

  then TSomething (mdichild[i]).DoSomething;

'As' code;

for i:= 0 to mdichildcount - 1 do

 if mdichild[i] is TSomething

  then with mdichild[i] as TSomething

   DoSomething;

In the specific case of the instant messages, the IM was displayed as a new MDI child form and unfortunately the newest child form becomes mdichild[0], whereas the form which was previously first in the array now becomes second. The timer code was

for i:= 0 to mdichildcount - 1 do

 if mdichild is TInbox

  then TInbox (mdichild).openmessage (minutes);

At the time of execution, mdichild[0] was the inbox and mdichild[1] was the outbox. The first iteration sent a message to the inbox and told it to open any extant messages. When it was the IM's turn, it appeared on the screen. At this stage, mdichild[0] is now the IM, mdichild[1] is the inbox and mdichild[2] is the outbox. On the second iteration of the timer loop, it was looking at mdichild[1] - which is still the inbox! So the IM display code got called again, resulting in two IMs on he screen. The solution was fairly simple:

for i:= mdichildcount - 1 downto 0 do

 if mdichild is TInbox

  then TInbox (mdichild).openmessage (minutes);

Tomorrow I'm going to write the program which displays the user's results. The main report will be in the form of a diary:

00:10 mins: message #1 opened

00:15 mins: message #2 opened

00:20 mins: message #3 opened

00:30 mins: message #3 answered

text of message #3

user's answer

user's reason

00:40 mins: message #1 closed

...etc.

In the test exam, in which all the emails are extant at the beginning of the exam and they have to be replied to in an optimum order, there is no option but to open all the emails at the beginning of the program and read them before one is able to formulate a plan. As it happens, I knew that there were a few emails which could be left unread at first, but I imagine that most examinees won't know this.

Music and lyrics

I've noticed that some of the blog entries have started to have coloured backgrounds which weren't intended. Manually editing the html code only seems to make things worse, so I'm going to write this entry without changing the colour of the text in the hope that this will prevent problems. 

I saw the Hugh Grant/Drew Barrymore film "Music and lyrics" again over the weekend. This is a great rom-com and really speaks to me, presumably because Hugh Grant is a has-been musician who has difficulty in writing songs and records in a home studio. 

I saw this film in a cinema with my daughter several years ago and even then I was aware that the editing (or continuity) was somewhat suspect - especially the scene which takes place in a diner. Drew Barrymore also manages to change clothes even though she's spending time in Grant's flat and brought no clothes with her. Minor carping aside, Grant and Barrymore could have been the romantic couple of the decade had they made more films together, in the same way that Woody Allen and Diane Keaton defined (for me) the romantic couple of the 70s, and Meg Ryan/Tom Hanks the couple of the 90s. 

I am always peeved by this film that the song 'Way back into love' is never performed in its entirety. Grant and Barrymore perform the first two verses when they're recording the demo, but there's talking in between the verses. Grant and Hayley Bennett (playing the part of Cora Corman) sing the first two verses and the middle eight in the concert, but the first verse is talked over. Bennett sings the third verse in the studio but the recording peters out as Grant is surprised by the lyrics. So I decided to try and create a composite version and make a complete song. I played the different parts of the film on my computer's dvd player and recorded the soundtrack. I needed to record four parts: 

1.  The Indian intro (recorded at Bennett's studio) - no singing 
2. Opening verse by Drew Barrymore (recorded at Grant's studio) 
3. Second half of first verse and onto the middle eight and instrumental - concert 
4. Final verse by Bennett 

Most of the editing went well, although it turns out that Drew Barrymore's first verse is in a different key to the concert version, although the final verse is in the same key as the concert version. In order to complete the song, I looped the chorus and middle eight from the concert. I feel like Phil Spector artificially lengthening one of the final Beatles' songs because it was too short ("I me mine", if I remember correctly). The finished version sounds ok but not astounding. 

I find it interesting that Drew Barrymore apparently sings the opening verses. When she appeared in Woody Allen's musical "Everyone says I love you", she was the only actor not to sing, because her voice was so bad.

The In-basket: the initial stages of designing a computerised exam

The occupational psychologist for whom I work (let's call her OP from now on) unveiled her latest project for me a few days ago - computerising the 'In-basket' exam. Although I've never heard of such an exam before, it turns out that it's a well known exercise in management and there are even complete books written about it, such as In-Basket Examination: Test Preparation Study Guide, Questions & Answers. There are many references to this kind of exam on the Internet, but most seem to be connected with branches of the American police. Here's a complete example which has nothing to do with the police.

I feel a little like Jim Graves (or whatever his name was, in "Mission Impossible"): your mission, should you decide to accept it, is to convert this text-only exercise into a computerised simulation.

The original brief which I received very briefly on Friday morning was that the user is presented with a series of emails with which she has to deal. During the course of the exam, more emails appear, and even a secretary enters the room to give details of current events. Apparently the scenario which the OP uses is based on events which happened (or supposedly happened) fifteen to twenty years ago in the chair manufacturing factory in which I work (so I doubt that there is an event in which the secretary rushes in to announce that the factory is on fire).

When considering how to program the simulation, it became clear that the program would need a timer which fulfills the following functions (dig that alliteration!):

• show the user how much time is left to complete the exam
• check every minute whether there are new events/emails to be displayed
• provide a time stamp for actions that the user has taken, so that afterwards her actions can be analysed according to the order in which they were performed

Originally I had assumed that it would be necessary to fake an email application in which some mails are already present, new mails get added during the course of the exam, and others are deleted after they are handled. In order to program this, I used a TListView. It also became clear that the program would have to use the MDI model in order to display all the opened emails, instead of working one email at a time. These are all techniques which I have used in the past few months, so I didn't have any technical problems in programming; the problems which I did have were in designing the interface, or more accurately, determining how the application should be presented to the user, what she would need to do in order to undertake the exam, what actions she would need to take and how these would be represented.

I wrote a pilot version of the exam before I had even seen the Internet material. Upon reading this, I extended the pilot version until I had something interesting - but also somewhat unwieldy.

My method of working was to think hard about how I wanted to implement something (not in the programming sense of implementation, eg how to implement quick sort) and then try and get the program to do what I wanted it to do. The programming per se wasn't hard although at times it was tricky and sometimes I did get bogged down on minor details (for example, in a MDI application, the 'OnKeyPress' event does not work - the solution is to use the TApplicationEvents component).

At this point, I contacted the OP and asked some pertinent questions about the direction of the program - should all the emails be presented at once (as per the example which I gave above) so that they could be prioritised, or should they be presented via the clock, which would make the prioritising much harder. How should the email replies be dealt with? One idea which I saw was to allow the user to 'make' phone calls - how could this be represented?

One idea which I had considered was to show the user's priorities by allowing her to sort the emails in the listview via drag and drop. Whilst waiting for an answer from the OP, I actually implemented this in a small test application. Her reply stated that the priorities would come from the order in which the emails were replied to and thus there was no need for drag and drop.

 

Once I had her reply, I thought a little more about what was needed, especially about how the user would reply to the emails. I had originally designed a simple dialog box (displayed as a non-modal mdi child form) which displayed the original email text in a memo along with two memo boxes connected to a database table in which the user would write his reply and attempt to explain her reasons for replying in this manner. At the bottom of the form were, as usual, two buttons: pressing the OK button would insert the user's answers into the database and would close the form whereas pressing the Cancel button would discard the user's answers and close the form. I had conceptual problems about editing - should the user be allowed to answer the same email twice (or at least edit the original answer)? What would happen to the time stamp in such a situation?

I utilised the time otherwise wasted whilst driving home from work in order to think about the new program structure. I realised that the OK button should initially be disabled; it should only be enabled after the user actually types something in the reply field. Then I considered the fact that if there was no need for drag and drop on the listview, there was no real need for the listview at all. New emails could simply be displayed on the desktop as mdi child forms. To prevent the user from closing the forms without replying (and without the listview, there would be no way of redisplaying the forms), I realised that the Cancel button should be removed!

I dropped the idea of 'recording phone messages' as these seemed to be identical to the 'instant messages', the equivalent of the secretary entering the office and announcing that the workers had gone home on strike. The 'instant messages' were virtually the same as the 'email messages' - the only difference (at the moment) being that the emails were 'sent' by somebody whereas the instant ones weren't. This meant that I could use one database table to store all the messages and display them in the same form (hiding the 'from' field if it were empty).

Upon getting home, I set about writing a new version of the demo exam. The database structure had simplified, so I deleted the original database file and defined a new one. This new version of the exam is - from a programming point of view - much simpler. Apart from a form which is displayed modally at the beginning of the exam in which the user enters her personal data, the program consists of one MDI main form with a timer; every minute, the program executes a query which determines whether there are any messages to be displayed. If so, a call is made to display an MDI child form as described earlier. There is only one button on the form - OK - which is initially disabled. If the user wishes not to act upon the form, it simply stays open on the desktop to be handled at a later stage. If the user types something into the form, pressing the OK button will save the data (along with the time stamp) and remove the form from the desktop - forever.

Now all I need to do is input the scenario  - the messages and when they appear - and the exam, at least in its initial stage, is complete. I am sure that there will be many changes, but most of them will be minor now that the architecture is in place. Of course, I could have misunderstood the OP's intentions.....

LASIK surgery

My daughter underwent LASIK surgery on Thursday evening; she's been wearing glasses since the age of 12 and she is now 22. Actually, most of the time she wears contact lenses rather than glasses; the former look better although require more maintenance.

She decided a few weeks ago to undergo the operation and began researching the market. There are several places which offer the operation in Jerusalem, which meant that her eyes were thoroughly examined twice (each clinic has to judge for itself whether the patient's problem is correctable) before she could get to the stage of comparing price quotations and suitability. As it happens, she chose a more expensive clinic, but as my wife would say, one doesn't skimp on health.

The chosen clinic was on the tenth (and top floor) of a building near the entrance to Jerusalem; the expansive windows allowed a panoramic view of the city at night. Even at 7pm, the clinic was full; it's more like a conveyor belt operation than personal attention, as each operation takes only a few minutes. But as there were many patients waiting, it took some time before my daughter's turn came, and we only left the clinic after 9pm, she wearing protective goggles over her eyes.

The next morning we had to return for a brief check-up; as we waited in the building's lobby for the lift, we saw people walking around with sunglasses (it was only 7:30 in the morning). I joked that it was like a scene from 'The Matrix' and that I was wearing sunglasses in order to identify with all the other patients (my eyes are sensitive to light so I wear sunglasses very often). The check-up was fine, and on the way back home, we were having competitions on who could see the better. 

The procedure was miraculous: in a few minutes, her sight problems were corrected and now it seems that she can see better than I can (my eye muscles are tired)!

The Israelis are becoming like the British

The Israelis are becoming like the British - always talking about the weather. Normally the climate is like southern California and hot, hot, hot! every day. But the last few days have been extra-ordinary: yesterday morning at 5:30am, the temperature was 32.5 degrees Celsius outside the house, and by 8am it was over 40 degrees (that's 104 Fahrenheit). Apparently at around 10am, cold winds started to blow, slowly taking the temperature down to a more reasonable 30 degrees at 5pm. This morning, it was about 21 degrees outside - but 27 degrees inside! More power to the air-conditioners! According to the television news, the electricity company was supplying 99.98% of its capacity.

Most people are glued to their televisions at the moment watching the World Cup (or Mondial, as it is known here) but I couldn't care less. I have never been interested in football, even as a child (well, maybe I was slightly interested then), although I was a passionate rugby football fan during my school years. 

I have discovered that an obscure television station broadcasting from Cyprus has begun showing 'Star Trek: The next generation', beginning with the first series. I haven't seen these episodes for years (they were originally broadcast over 20 years ago) and am enjoying the trip down memory lane. The acting and plots are a bit clunky, but as I recall, the series improved greatly by the time of the third season. I wonder whether this station is going to show all the episodes.

During the 1990s, this programme acted as my bible for organisational behaviour, although I didn't know the term at the time. I admired how Captain Picard would assemble his officers in the briefing room in order to hold what would be in business terms a management meeting. There was no flapping about: everybody would bring pertinent information to the table and a decision would be reached quickly. If only real life were like that.... Instead, people talk about things which they know little about and conceal or reveal their ambitions. 

Later I always wondered how come the bridge is always manned by the senior staff. Was the concept of 'watches' or shift duty unknown to them?  Actually, I have a dim memory of one episode which is narrated by Data, which starts by him commanding the night shift. Maybe he doesn't have to sleep but surely the others do. Of course, such realities wouldn't make for a very good television series.

Sunday morning

In western countries, the weekend is Saturday and Sunday, but in Israel it's Friday and Saturday. There are plenty of people who work on Fridays (normally until 1 or 2pm) but there are also plenty of people who don't. A five day work week was instituted maybe ten years ago, adding an hour to every work day. For those who do work on Fridays (my bank, for example), there is usually one weekday when they don't work (the bank is closed today). If one works on an hourly basis (as does my wife), then it's better to work during the week and not work on a Friday as one works more hours this way and so gets paid more. 

The point of this over-elaborate introduction is that two phrases which are resonant in western society ("I don't like Mondays" - the Boomtown Rats, "Someone's got a case of the Mondays" - the film "Office Space") don't really make much sense here. Instead, one could say "someone's got a case of the Sundays", but I've never heard anyone say that. There is definitely a sense of transition, although for religious Jews, this occurs on Saturday night when Shabbat "goes out"; there is a small ceremony held, called "Havdala" (difference) in which this transition is marked.

For me, the first ten minutes on a Sunday are slightly difficult as my head is normally full of the programming which I've done over the weekend, and now I have to clear my head instantly and take on a different set of responsibilities. I'm going to write here about the fun and games of the weekend, and not the fun and games of the day job.

The occupational psychologist for whom I work developed a questionnaire whose results indicate which profession is suitable for the person sitting the exam. The target population for this exam is mainly pre-university youngsters although there are elder populations for whom the questionnaire is applicable. I computerised the questionnaire several months ago; this was fairly routine. Even the program which reads the raw data and "calculates" the suggested profession is fairly routine, although we did spend a large amount of time designing and programming the output in order to make it user friendly.

As we intend this questionnaire to be distributed "in the wild", there are certain aspects which are unique to the program suite (there are four or five programs involved). 

• People will have to pay in order to get their results, which means that there has to be a mechanism for issuing and distributing licenses. 
• The raw data has to be sent from the client's computer to our server, the results have to be calculated and the output file has to be returned.

The first point was fairly simple to implement: I added a 'licenses' table to the database, which has fields for username, email, license code, counter and multi-user. If the license is defined as multi-user, then the same code can be used many times (this is intended for external establishments, who presumably will pay according to the license counter, which is incremented every time a licensed data file is received). For a normal user, the license is good for one time only.

In order to implement the second point, I added to the distributed questionnaire program a code snippet which automatically sends by email the raw results file to a specific email address. I then wrote a program which polls this email address every five minutes and downloads any letter which has certain characteristics (it's not going to download spam!). The program extracts the attached data file from the email and passes it to the calculation and output stages of the results program and then returns the output file by email. How does it know where to send the email? Because output files are sent only to registered users and the email of the registered user is known. So even if someone bothers enough to fake a registration code, they won't get the results.

The previous paragraph glossed over several points which actually took me quite a time to get right. Finding a free email server which handles POP3 was surprisingly difficult and took several attempts before I found one whose mail I could download successfully. I had never written a program which downloads email before, so I had to learn how to do the ins and outs of this as well. Checking the license and the multi-user status of the license was tricky but not difficult.

There were several little parsing errors which needed to be solved, but on Friday night, the occupational psychologist's son (who is in the target population) was roving the kibbutz with a mobile computer and the computerised questionnaire, getting all his friends to complete the questionnaire and getting the results back by email. Well, not quite: there was a problem with the file returning code. I woke up at 6am with a possible solution to the problem; it wasn't the correct solution, but did help pave the way.

This mobile computer was a pain in the neck by itself. I had programmed the display for a normal computer screen, but this mobile was one of the new breed of notebook computers with an aspect ratio sufficiently different from a standard screen to cause problems. The normal screen displays instructions at the top and five questions; on the notebook, the screen was truncated and only one or two questions were being displayed - and there were no scrollbars visible which would have enabled the user to scroll the display in order to see the missing questions.

I spent a few hours on Friday afternoon solving this problem. The other son of the occupational psychologist had done some design work with me on the program, resulting in an aesthetically pleasing display. His design called for the questions to be displayed in a dialog box with no borders - and it transpires that such a dialog box cannot have scrollbars. After knocking my head against a brick wall for some time, I found a compromise solution in which the dialog box has no caption but has a minimal border. This allowed the vertical scrollbar to appear (I fiddled with the width of the dialog in order to prevent a horizontal scrollbar from appearing).

There was another wish which I had been avoiding for the time being: the output file should be a PDF file and not a Word file. I know that Word 2007 has a 'save to PDF' option but we are using Word 2003 and upgrading solely for this ability seemed non-proportional. Yes, I know that Open Office can save to pdf, but then I would have to learn how to automate Open Office, a task which seems somewhat daunting at the moment, especially considering the lack of documentation. I tried a command line program which sort of did the job, but it seemed very slow, required most of the computer's cpu time whilst converting and was not free. 

After a brief nap on Saturday afternoon, I contemplated the pdf problem again. The program which I had tried automatically invoked Word and instructed it to send the file as output to a printer driver which the program had installed. This is when the light went on over my head: we already have a pdf printer driver! I had erroneously assumed that it couldn't help us as it always asks where to save the file and then invokes a pdf reader after the file has been created. Wrong! The printer driver has settings which enable the user to avoid the 'file save' dialog and not invoke the pdf reader. After five minutes work, I had a test program which wrote to a Word file via automation and then converted that file to pdf. 

I still had to install the pdf printer driver on the server, sets its definitions and add the necessary few lines to the output program, but these tasks were trivial. Now the automatic downloader/dispatcher program will send a pdf file back to the questionnee! (This is yet to be tested as no more data files have been received since I added this, but I am confident of the results).

In conclusion: I now have to switch off the part of my brain which has been operating on finding solutions for the problems posed by this questionnaire suite, and reprogram it in order to meet the challenges provided by the day job (for example, show where the differences in inventory value for examples in the last two months come from).

MTD2Prio

I wrote a few weeks ago about our attempts to take the output from an external program and feed it into our ERP program. The external program is known as MTD (although I think that this is the name of the company and not the program itself) and the ERP program is called Priority; hence my program is called (with great imagination) MTD2Prio.

The previous installment of this saga had the team realising that the glue program needed to more than simply parse one of MTD's output files. I developed a simple quasi-database program (utilising a clientdatabaseset) which would display lines read from the file as well as lines added by the user. With no small amount of effort, I wrote code which would output five different files for import into Priority, one file for each table in Priority. Not all lines (parts) displayed on the screen are in each of the different files, so this part was more than tricky.

Once I had the five files (and originally I thought that I would need only three), I started on the work of importing those files into Priority and substituting parts in the given order with the parts in the files. Most of this work was achieved without difficulty, although it became apparent that I needed more data than I had originally planned (which is why the number of files increased). In a moment of inspiration, I also figured out how the program could use standard parts - a problem which had occupied us in a previous meeting and had been ignored since.

After displaying this new, improved version, some bright spark asked what would happen if the same part designed in the external program appeared more than once in the user's order. This could happen if the order was split up into sections, each section representing a different room in the customer's office; the same special table could be in each room. Obviously, the part would have to be designed only once, but the problem became mine: how could the user show that the part would have to be inserted into lines 1, 5 and 7 (for example) in the customer's order without defining three parts?

I figured out how to do most of the work as a mental exercise whilst driving back from Tel Aviv after the final economics lecture on Friday, but hadn't wanted to devote any time to implementing this new feature until after the exam. Today I had the time and space to devote to solving the problem, so solve it I did. I probably spent more time on parsing the input file than I did on the mechanics of the substitution in Priority. I wouldn't necessarily say that the work was overly complicated, but it demanded a certain finesse.

Anyway, that problem has been solved, leaving only one more problem of which I am aware, which is concerned with raw materials handling. As this is solely a Priority issue, I'm not expecting too much difficulty, but I'm leaving it for the moment in order to allow the solution to mature in my brain.

Of course, the users will probably have several issues which haven't been considered yet. These will probably be interface problems which won't necessitate any changes in the Priority code.

Post mortem on my Economics exam

Today was held the examination in Economics, the third course which I have taken for my MBA degree. As opposed to the previous exams which had been held in the Exhibition grounds of Tel Aviv, this exam was held in a posh hotel on the sea front. As I understand, this is going to be the new home for all future exams. For me, getting to the location was more problematic than before; in the past, I would take a train to the Tel Aviv University station and walk a few hundred metres. Yesterday, I took a train to an earlier Tel Aviv station, took a bus from there - and had to walk more than a few hundred metres. Coming back, I took a slightly different route which involved less walking. 

Obviously the conditions inside the hotel were better than before: both cold and hot drinks were waiting outside the examination room, and there were also adjacent lounges facing the sea, where most of us relaxed for a few minutes before the exam started. But once the exam started, all the external conditions ceased to have any effect as 100% concentration was directed to the exam.

The exam was much harder than I had expected; as part of the preparation process, I had worked on several previous exams, and in the morning even went over once more the two practice exams given in the course's textbook. Maybe it was the familiarity, but none of them were as hard as this one. Our lecturer said that every now and then the exam is very difficult, but with luck we would miss the hard one. Our luck did not hold.

The exam consists of four parts: 30 multiple choice questions (2 marks each), one 'case study', which is normally a numerical exercise in micro-economics (20 marks), one essay on micro-economics (40 marks) and one essay on macro-economics (40 marks). This makes a total of 160 marks and one needs 80 in order to pass. 

The multiple choice questions, as usual, were difficult and it's easy to make mistakes. In about half of the questions, there was a statement and four different answers; these are usually not too difficult to answer as normally two of the potential answers are obviously wrong. But this exam added a new wrinkle: there were several questions in which three statements were made, and then one has to choose (for example) whether the first is right, the second and third are right, all are right or all are wrong. My certainty on this type of question was lower.

Unfortunately, we didn't get, in the case study, a nice numerical question about a fishing company and how many people should go fishing every day. No, we had to get a question about a tennis player who endorses watches (why not tennis racquets?); she wants to get a percentage of the selling price whereas the manufacturers wish to maximise their profits. Write an essay explaining the situation - no numerical data provided. I thought that this section would bring an easy 15-20 marks, but instead I had to sweat in order to achieve maybe 15. 

The micro-economics essay, as expected, was about economic efficiency and 'marginal efficiency conditions', but instead of linking this to market failures as per usual, it was connected to the labour market. This is a combination which we hadn't come across before, and again, a great deal of mental sweat was necessary.

In the macro-economics question, several data about a nation's economy over two years were presented, along with four statements saying that 'if x and y, then z would be expected'. The question was to explain why z did not happen.

I imagine that I passed the exam, but with a lower mark than I might have otherwise expected. I don't know how anyone else felt about the exam because no one left at the same time as I did, and anyway we are now on holiday - until August. Next up is Project Management, which is a subject which will definitely be useful in my daily life.

Network card

I'm typing this from a mobile computer whilst sitting in a crowded train travelling from the north of Israel to Tel Aviv. I've had a laptop for some time, but have never been able to use it on trains because I didn't have a network card that connects to a mobile supplier. Finally today I got the long waited card and of course wasted no opportunity to start using it. As the connection is not via the work network (to which I have to connect via VPN), I am free to point my browser at whatever site I want, which is what enables me to write this entry.

There are some train journeys in which the computer is going to prove invaluable - I could have done with it this morning when I received several phone calls on my way up north - but there are also going to be times when using it is impractical. It's not very easy at the moment - the train is more than full, and before there were groups of youngsters walking up and down the aisles and bumping into my elbow.  But even so.... 

We have just arrived at the Binyamina station and it's time to log off.

Another month comes to an end

Another month comes to an end and there's little blogging to show for it. I've simply been too busy to devote time to writing here.

My economics course has come to an end and the exam is next Wednesday. I'm revising, but not that thoroughly. I think that I know the material well and much of it is common sense anyway (at least, common sense after having finished a course in the subject).

I saw the Tom Hanks film "That Thing You Do" the other day and thoroughly enjoyed it. Of course, the subject matter does talk to me. All the way through, I was waiting for the moment when the manager screws the band but that never happened. The entire financial scam element was missing from the film; the innocent band members enjoyed the largesse showered upon them, never realising that the costs would be borne from their earnings. Maybe then they would have been slightly more careful with their money.

The IMDB page has a very active discussion board for the film. There is even a thread discussing how the title song changes throughout the film. One thing missing from the discussion: the closing chord in the early versions is different from the closing chord in later versions.

I'm listening at the moment to "A parcel of Steeleye Span", a three cd compilation of "their first five Chrysalis albums". I thought that I knew some of this material quite well, but I haven't heard it for about 35 years and my memories have faded somewhat. To be honest, I prefer the two previous B&C albums (with Martin Carthy and Ashley Hutchings) - their starkness plays in their favour. The entire package cost only six pounds, and I hope that some of that money finds its way to the group as royalties - although maybe they still haven't paid off the advances for these records.

Reading material is yet another Eliyahu Goldratt book, "Necessary but not sufficient". This book is about a company which has developed and sold an ERP package, making it close to home. How much does such a program contribute to the bottom line? Fortunately, that's not a question which I've often been asked, although the book does provide a few answers.

It's not luck ... and much more on business problems

As I have previously written, my lecturer in Organisational Behaviour suggested that we read a business novel called "The Goal" by Eli Goldratt. Eventually the penny dropped and I ordered the book. After reading it, I came to the conclusion that every MBA student should read it, even though at times the book seems antiquated. I have also recommended to people in one of the companies that I support that they too read it. It transpires that there was a plant manager who worked there only for a short while who also recommended the book and even read extracts to his managers.

After rereading the book a few times, I decided that it was time to read its sequel,  "It's not luck". Despite USA Amazon promising a delivery date somewhere in June, the book actually arrived about five days after having been ordered (rule #1 in business: always outperform one's promises). As usual, I read it far too fast to absorb too much, so I'm going to read it again in the next few days, taking it slower and trying to think about what is written.

As a novel, it's far less successful than "The Goal", although there is a clearly defined protagonist (Alex Rogo) and a problem to be solved. Although this is touted as a sequel, there are several tools used by Rogo whose source is never explained. These are clearly tools derived from the Theory Of Constraints, Goldratt's contribution to management studies, but their derivation is not described in the same way as in "The Goal", which made the early chapters somewhat frustrating. Maybe there is another book which is a true sequel to "The Goal", or at least a true predecessor of "It's not luck".

One of the more charming aspects of "The Goal" was how Rogo's private life provided several examples which eventually became paradigms for his industrial success. In "It's not luck", Rogo uses the new business tools for solving problems in his personal life; whilst this might be more realistic, it is less engrossing as a novel. Writing management books as novels is definitely a good way of enabling the brain to absorb what are sometimes complex issues. I shall be on the lookout for more such books.

After finishing the book and reflecting on how I can use the ideas presented within, it becomes clear to me that I am too low on the corporate level - or at least, not in a chain of command post - to do very much. Even though I work for what is essentially a holding company which is running three or four different companies, our scale is much much smaller than the companies discussed in the books. Actually, this smaller size should be to my advantage as there are fewer levels of beaurocracy and I have a direct line to the company's president.

My problem is more that I think on too low a scale: I think mainly about computer problems and how I can solve them, not on the corporate strategic level. In order to solve this problem, I am studying for an MBA; the final course - strategic planning - is supposed to give me the necessary tools and vision.

At the moment I am engrossed with three different problems at work, two of which are championed by the president. One is an attempt to improve the throughput of one factory - or rather, reduce waiting time for orders before beginning production. I have done the necessary development work to enable this system to be implemented in our ERP program; that's actually a joke, as the ERP program can easily handle what needs to be done, and in fact was designed to work in this "new" way. This factory had implemented change after change in order to force the program to work in the way that they wanted it to work. My job was to maintain their way of looking at things whilst making the program more flexible. After a few false starts, I realised about six weeks ago that the solution was actually simpler than I had originally thought, and the implementation was done quickly. My problem has been convincing the factory managers to use the new system. The president has given his political clout to the change, but I am convinced that the managers are only paying lip service to the ideas and are not using the new system to its full potential.

The other problem is using an external program to perform design work. An ERP system whilst being flexible in certain respects is also very rigid: there is no such thing as a parametric bill of materials - yet this is exactly what is needed if one is building wooden tables, whose length and width can be tailored to the customer's needs. This external program is designed from the ground up to be parametric - but of course only replaces one module of the ERP program. Thus it is my job to 'glue' the two together.

This program does export several files, but it turns out that all of them bar one are useless. The only useful file - and it contains all the information that I need - is in HTML format, which is not the most conducive to parse. Suffering a lack of time, it was only on Tuesday that I managed to give serious time to the problem. It became obvious to me that I could read the HTML file with Excel and then save it as a CSV file, which made parsing much simpler. After about an hour, I had written a Delphi program which could parse the file and output a text file holding the bill of materials which could serve as input to the ERP program.

As it happens, on Wednesday was held a divisional meeting, and the subject of integrating this external program was raised. I was able to report on my progress, and pointed out that we had received a price quotation of 5,500 euros to do what I had done in one hour. On the basis of this, I suggested (somewhat tongue in cheek) that my salary should be "only" 4,000 euros per hour, but that I was willing to settle for 4,000 euros a month.

On Thursday, the implementation team had another meeting in which we attacked the problem of how the factory was going to integrate this external program. It soon became clear to me that there was a major problem that we had not considered, the problem of producing a delivery note from the ERP program. I don't want to go into details, because most of the problems derive from the way that this factory produces delivery notes. If I were Alex Rogo, I would change this system immediately, but on the other hand, it won't make any difference to our bottom line and so the change is not needed.

The needed insight was that writing a program that simply interpreted a csv file and exported the information contained in a suitable format was not enough. The program has to receive a certain amount of extra information and impart much more information to the export file. Writing the program won't be too difficult; what was necessary was the insight. The other members of the team seemed somewhat lost at what I was suggesting (although one caught on fairly quickly) and it took a great deal of persuasion and explanation before they understood the problem and how I proposed to solve it.

After the meeting I wrote a proposal which explains the problem and how to solve it without going into specifics. Then I went into very specific detail and explained - mainly to myself - how to implement my idea. I will have to put my money (or rather, my brain) where my mouth is.

The Fourteenth of May

On the fourteenth of May at the dawn of the day
With my gun of my shoulder to the woods I did stray
In search of some game if the weather proved fair
To see could I get a shot at the Bonny Black Hare

So begins the allegorical tale of a hunter - or more correctly, a poacher - who is not hunting a hare, a small creature that many mistake for a rabbit, but rather for a piece of feminine anatomy.

This bawdy tale came to my attention in 1971 when it was recorded by Fairport Convention for their sixth album, "Angel Delight", a rather mixed offering which suffered on the one hand by the loss of Richard Thompson but gained by the others trying their hardest. 

Around the same time, their cousin group, Steeleye Span, released a rather more sombre song which also mentions the 14th of May:

When I was on horseback, wasn't I pretty
When I was on horseback, wasn't I gay
Wasn't I pretty when I entered Cork City
To meet with my downfall on the fourteenth of May

This song, set to a chilling arrangement, was not about some flighty young girl, as the above words might hint, but rather about a young British soldier serving in Ireland.

In 1971, I was beginning to think that traditional folk was my kind of music, and I found it both strange and pleasing that two songs encountered within a few months should reference the same calendar date. As it happens, I can't recall any other song referencing any date at all, so this remains a coincidence. 

Today is, of course, the 14th of May, so the Fairport mailing list is full of wishes that our powder stays dry and that our ramrods never go limp.

Economics

As I mentioned previously, I am currently taking a course in Economics and I am enjoying it immensely. The first six or seven meetings were devoted to Micro-economics and since then we have been studying Macro-economics. This has provided the perfect backdrop to the economic crisis in Greece, and today, amongst discussion of the Keynes multiplier, deflationary and inflationary gaps, we also talked a little about previous economic crises in Israel and what is happening in Greece.

I fail to understand what the people are demonstrating about. Obviously, they want to retain their standard of living, but they also seem unable to do the work necessary to maintain it. 14 salaries a year? Retirement at 55? Who wouldn't want these things? The only problem is that there is no money to pay for these things, and if the Greeks don't go to work and improve their productivity, then there will be no money whatsoever.

Israel went through a painful period in the mid-80s when there was tremendous inflation (400% in one year). I remember presenting balance sheets, and there wasn't enough room in the pre-printed sheets to write the numbers as they had suddenly grown so large. A package deal was put together between the government, the employers and the workers; everybody had to crack down and suffer in order that things would be better for all of us. Two years later, Israel was well on the road to economic recovery.

The Greeks have to do the same.

I am currently reading a book called "The undercover economist" by Tim Harford. This is a non-academic look at various issues in economics and so can be recommended to anybody who has an interest in the subject but comes out in hives when presented with equations. The book itself is very interesting and well written (although the author seems to be at home equally in London and Washington DC, which is slightly off-putting to me), and I take great pleasure in finding the economic principles which I have been taught.

At first, I though that the book would be devoted to micro-economics - why does a cup of coffee cost as much as it does - but there are a few chapters devoted to macro-economics. I am sure that in the syllabus of the Edinburgh Business School/Heriot Watt University there is no mention of corruption and bribery being factors in a country's economy (the example used is Cameroon), and there is also an excellent analysis of China's economy over the past 60 years.  Whilst this material in no way will supplant the material being taught, it is a useful adjunct which casts matters in a slightly different light, and may even be worth a few marks in the exam - which I was reminded today is only a few weeks away.

White coat syndrome

I've got ten minutes before I have to leave home in order to catch a train, so I thought I'd devote them to this blog. The last few weeks have been very heavy in terms of travelling - this week I've been out of my office four days out of five. While I am getting some work done during these days - meetings and teaching sessions - I can't get on with what I consider to be my primary work - programming - nor can I clear the administrative overhead.

One of the support issues from the past week reminded me of the White Coat Syndrome. A few months ago, when I was being diagnosed with essential hypertension (high blood pressure), my family doctor explained the phenomenon that people's blood pressure would automatically rise when they saw a white lab coat, or when they entered the doctor's surgery or simply saw the machine for measuring blood pressure. This syndrome is why the pressure is measured  three times, discarding the first reading and averaging the last two.

I have noticed a similar syndrome, which might be called the Support Syndrome. Someone tells me about a screen or report that they are trying to operate and that it doesn't work. If it is someone in my vicinity, then I sit next to them whilst they perform the same operation again, whereas if it is someone calling me on the telephone, then I ask them to perform the operation whilst telling me the exact steps that they take. I do exactly as they tell me.

99% of the time, the second operation succeeds! The people asking for support are always astounded, as if I have some kind of mental aura which charms the computer into doing what it is supposed to do. My theory is that my presence causes the person to concentrate more on what they are doing, and that the previous, failed operation happened because they didn't concentrate and/or didn't read something on the screen. One would be surprised at the number of calls I have received about people not being able to log into the production database - because they didn't notice that another user's name appeared in the login screen.....

Last read: It takes teamwork to tango, by Russ King. Described as a 'business novel', it strikes me that there might be a little too much novel and not enough business in it. The book deserves a second reading, but I'm not too sure that it holds any lessons for me.

Must rush: got a train to catch.